StrideBox Troubleshoting Q&A 1.4
What should I do when storage is insufficient? Certain applications run auto access and accumulate cache files and this will result in download failure of applications or system updates because of occupied space. The following steps will help you solve this issue: 1. Delete folders on the local disk: Homepage > My Apps > Explorer > Local Disk > Use the “Select” mode and “Edit” mode to delete related folders (e.g.: download folder and qianxun folder). 2. Restore default settings: Homepage > Settings > About TV Box > Restore Default Settings. What Should I do When the System Crashes? Try to reset the TV box to solve this issue by any of the following methods: * Attention! All applications and files installed in the disk will be deleted after reset. It is necessary to reset the internet, digital TV, and account. 【TV Box Interface】 How to set: Go to Settings → About TV Box → Restore Default Settings. 【Composite Key on Remote Control】 1. Reconnect the powe...